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Return of goods

Underpants, brassieres, corsets, stockings and other similar goods are not being returned (according to Ministry of Economy Minister Order No. 217 "The return and exchange items Approval of the Rules, paragraph 18).

For various reasons not pleased goods can be returned within 14 days.


Goods returned without blemish:
After sending the goods back to us, we will check it and if everything will be good we will transfer your money to your bank account.Shipping costs paid by the customer.

Defective Product Return:
You can return the product, which was already damaged (the manufacturer, transportation brokers).After sending the goods back to us, we will check it and if everything will be good we will transfer your money to your bank account.Shipping costs will be paid by svajone.eu.

Replacement of defective goods:
If you want to change the product which was delivered to you already damaged (by the manufacturer, transportation brokers), the product will be changed by the other exactly the same product. Shipping costs will be paid by svajone.eu.